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Your Pet’s Health, Our Guarantee
Our comprehensive health guarantee goes above and beyond, providing you with unmatched reassurance from the moment you bring your new friend home.
Health Screening & Certification
Before your puppy joins your family, they undergo a thorough health screening by a licensed veterinarian. This screening includes examinations for genetic disorders, infectious diseases, and overall health. A health certification is provided to ensure your puppy is in optimal condition at the time of adoption.
Vaccination & Preventative Care
Your puppy will be up-to-date on all vaccinations and preventative care measures recommended by our veterinary experts. This includes vaccinations against common canine diseases such as parvovirus, distemper, rabies, and more. Additionally, your puppy will receive regular deworming treatments and flea/tick prevention to safeguard their health.
Genetic Health Guarantee
We understand the importance of genetic health in ensuring a long and happy life for your puppy. That's why we offer a genetic health guarantee, protecting against hereditary conditions that may affect your puppy's quality of life. In the rare event that your puppy develops a genetic disorder covered by our guarantee, we will provide you with a full replacement puppy.
Breeder-Assigned Characteristics
Breeders will provide detailed characteristics and information about each pet in their listing, ensuring transparency and accuracy in the adoption process.
Coverage Timeline
First 72 Hours
If your puppy is found to have a life-threatening illness or contagious/infectious disease within the first seventy-two (72) hours upon arrival, reimbursement will be provided for documented veterinary expenses for medical treatment up to the original adoption price of your puppy.
First 14 Days
If, after the first 72 hours and prior to the first 14 days of physical ownership, your puppy is found to test positive for a life-threatening illness or contagious/infectious disease, reimbursement will be provided for documented veterinary expenses for medical treatment up to the original adoption price of your puppy.
First Year
If, within the first 12 months of physical ownership, two licensed veterinarians diagnose a hereditary or congenital disorder that interferes with your puppy's ability to lead a normal life, you may receive a replacement puppy or reimbursement for documented veterinary expenses for medical treatment.
Years 2 & 3
If, after the first 12 months and prior to your puppy’s third birthday, two licensed veterinarians diagnose a hereditary or congenital disorder not related to breed-specific health ailments, you may receive a credit toward the adoption of another puppy or reimbursement for documented veterinary expenses for medical treatment.
Hassle-Free Refunds, because pets come first
At HonestPet, we prioritize your pet's happiness. Enjoy peace of mind with our hassle-free refund policy.
Satisfaction Guarantee
At HonestPet, our commitment to your satisfaction is unwavering. Our money-back guarantee ensures that if any aspect of your experience falls short of expectations, we'll swiftly address it. Whether it's a product issue, service concern, or any other dissatisfaction, we'll work tirelessly to make it right or provide you with a refund. Your trust and happiness are paramount, and we're dedicated to ensuring you and your pet have a pawsitively wonderful experience with us.
At HonestPet, we are committed to the health and happiness of every puppy we place with our comprehensive health guarantee. For more information or to file a claim, contact our support line at 909-402-3328 or email us at
support@honestpet.com